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ISO 9001 Quality Management Systems Certification
ISO 9001:2008 is an internationally recognised quality management system (QMS) standard. It is the world’s leading quality management standard and has been implemented by over one million organisations in over 170 countries globally.
ISO 9001 belongs to the ISO 9000 family of standards which is related to quality management systems. It has been created to help organisations ensure that they meet the needs of their customers and other stakeholders while also meeting statutory and regulatory requirements related to the product. The ISO 9000 family of standards deals with the fundamentals of a QMS which contains the eight management principles around which the family of standards is based.
Key Principles
ISO 9001 contains eight key principles of quality management which are not auditable but do form the fundamental characteristics of quality management:
Customer focus and customer satisfaction
Leadership
Involvement of people
Process approach
System approach to management
Continual improvement
Factual approach to decision making
Mutually beneficial supplier relationship.
What is ISO 9001?
ISO 9001:2008 is the current version of ISO 9001 and it provides a set of standardised requirements for a quality management system (QMS). With over 1,000,000 organisations currently certified to the standard globally, it is the fore leader in not only quality management systems, but within all management systems.
The QMS standard is adaptable to any size of company; large or small; multinational or local; public or private; as it offers the same scalable benefits for each organisation.
The overall objective of the standard is to help companies meet statutory and regulatory requirements relating to the product while achieving excellence within their customer service and delivery. It can also grow market share, driving costs down and managing risk more effectively. The standard can be used throughout an organisation to improve performance within a particular site, plant or department.
ISO 9001 Summary
The ISO 9001 standard provides a framework of globally recognised principles of quality management, including: customer focus, leadership, involvement of people, process approach to management, continual improvement, factual approach to decision making and mutually beneficial supplier relationships. These are also known as the eight key principals of quality management.
Benefits of ISO 9001
The ISO 9001 quality management systems standard offers a wide variety of benefits to an organisation. The quality standard is applicable to companies of any size or sector who is seeking to improve their internal management and operational processes. We recommend that companies who are completing ISO 9001 certification apply the standard throughout their organisation, as opposed to at a particular department, site or divisions of the company.
Enhanced customer satisfaction and improved customer loyalty leading to repeat business.
Increased revenue and market share obtained through flexible and fast responses to market opportunities.
Integration and alignment of internal processes which will lead to increased productivity and results.
Enhanced business performance and better cost management.
Providing confidence to interested parties as to the consistency, effectiveness and efficiency of the organisation.
Increased credibility and competitiveness in the market.
Consistency in the delivery of your product or service.
Lower costs and shorter cycle times through effective use of resources.
Improved communication, planning and administration processes
You can download our ISO9001 brochure.
ISO 9001: 2008 Quality management certification
ISO 9001 certification process requires a company to undergo a two stage ISO 9001 audit process of its business continuity management systems.
ISO 9001 Stage 1 (Pre-assessment)
ISO 9001 Stage 2 (Certification)
ISO 9001 Stage 1 is completed on site to determine if your system has met the minimum requirements of the standard and is capable of being audited.
ISO 90001 Stage 2 (once stage one is completed and you have made any necessary changes) is an audit of the effectiveness of the system. Both stages must be completed to become certified.
An ISO 9001 certificate lasts for 3 years and a company needs to undergo surveillance visit audits annually to maintain their QMS 9001 certification.
After each stage the Lead Auditor will prepare and deliver a comprehensive written audit report detailing the findings of the assessment. On successful completion of stages one and two, the auditor will recommend to our CAAC Certification Manager with the detailed report. The Certification Manager will review your file to ensure that the recommendationshave been made in an impartial, fair and competent manner, than the company will be informed of its status.
Once your organisation passes both stages, you will be officially certified to ISO 9001.
Contact us
For more information about this services and CAAC certified Inspection body & Consultants, contact us directly by email [email protected]
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